Privacy Policy

Introduction

At HBN Energy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you use our website or place an order, we may collect the following information:

• Name and company details

• Contact information (email address and phone number)

• Billing and delivery addresses

• Order details and transaction information

• Any information you provide through contact forms or enquiries

We may also collect limited technical information such as your IP address, browser type, and website usage data to help improve the performance of our website.

How We Use Your Information

The information we collect may be used for the following purposes:

• Processing and fulfilling your orders

• Sending invoices, confirmations, and order updates

• Responding to enquiries and customer support requests

• Improving our website and services

• Maintaining records for administrative and legal purposes

Payment Information

Payments are processed through secure payment providers. We do not store sensitive payment details such as full card numbers on our servers.

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared when necessary to:

• Process payments

• Fulfil orders or deliveries

• Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings if you prefer.

Your Rights

You have the right to request access to the personal information we hold about you and request corrections where necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the details provided on our website.